PERSONAL

Work Experience:

Provide administrative support by reviewing, validating, and maintaining the accuracy of work order reports from the quality control team, ensuring adherence to international regulations (US, Canadian, European, British, etc.).
Perform data analysis on cylinder testing results to evaluate product quality, using Excel functions to generate and distribute detailed reports.
Oversee data integrity across all quality control documentation, correcting discrepancies to ensure compliance and accuracy.
Lead initiatives to improve operational processes, revise standard operating procedures, and enhance departmental efficiency, also offering basic IT support when necessary.

Collaborated with Production teams and Realtors to execute successful advertising campaigns.
Assumed a key role in preparing meticulous USPS BMEU documentation, ensuring strict compliance with regulations.
Coordinated closely with Print Team and Delivery Members, ensuring smooth campaign workflows.
Utilize tools such as Google Workspace, Excel, Accuzip, and Home Visit site to proficiently manage databases, spreadsheets, and documents.
Oversaw streamlined document processing and submission between HomeVisit and the United States Postal Service, enhancing workflow efficiency.

Managed day-to-day office operations, streamlining administrative procedures and handling office supplies, communications, and scheduling.
Responded to calls, emails, and correspondence efficiently, ensuring appropriate action and follow-up.
Prepared and edited reports, presentations, and documents, while also processing refund requests and ensuring the accuracy of financial paperwork.

Efficiently manage emergency and non-emergency calls, dispatching appropriate response units and maintaining clear communication channels.
Coordinate with law enforcement personnel, campus security, and emergency services to ensure the safety and security of university students, faculty, and staff.
Utilize specialized software and systems to monitor campus security cameras, alarms, and access control systems, promptly responding to any potential security threats or incidents.

Utilize ADP software for payroll processing, including data entry, verification, and generating reports.
Manage employee records and benefits administration through ADP, ensuring accuracy and confidentiality.
Proficiently maintain and analyze Excel spreadsheets for various HR tasks, such as tracking attendance, leave balances, and employee expenses.
Department closed due to move to cashless services.

Offered a warm and welcoming reception to arriving customers, setting a positive tone for their experience.
Effectively addressed inquiries, feedback, and issues through Social Media and telephone channels, ensuring exceptional customer engagement.
Demonstrated strong organizational acumen, adeptly managing client interactions with a professional demeanor.
Skillfully orchestrated the allocation of nail technicians, resulting in seamless customer transitions and adherence to precise appointment timelines.
Employed strategic delegation strategies to enhance customer satisfaction and drive increased sales, bolstering overall business performance.

ServSafe Manager Certified.
Managed entire cafe operations, overseeing openings, midday shifts, and closures.
Elevated customer service standards, consistently exceeding patron expectations.
Delegated tasks adeptly, optimizing team performance through precise communication.
Streamlined workflow processes, enhancing operational efficiency and collaboration.
Cultivated a customer-focused environment, contributing to the cafe's exceptional reputation.

Creating unique swimming workouts to efficiently improve the swimming abilities of my swimming students.

Significant Accomplishments:

Historical Technical Advisor

Acted as a Historical Technical Advisor on the film set “Raid Pacific” by Luke Schuetzle

Jarae.CO Archival Research

Provided subject matter expertise and data analysis in various research and organizational topics that include but not limited to the Battle of Saipan, Japanese Armored Tactics, and Japanese Armored Organization.
Research via Japan Center for Asian Historical Records and the National Archives
Published Japanese 9th Tank Regiment Research and a source for books regarding the Battle of Saipan and Japanese Machine gun development and use

Historic Restoration and Preservation Division

Restoration, preservation, and documenting of World War II era monuments and artifacts from the Pacific War
Researching and respecting local and federal laws around such weapons of war.

Project Mariana

Kuentai/Japan Youth Memorial Association

Repatriation of Japanese and American War Remains in the Pacific, along with the report and documentation of Unexploded Ordnance and war equipment.

Swift Harper Archaeological Resource Consulting

Repatriation of Japanese and American War Remains in the Pacific, along with the report and documentation of Unexploded Ordnance and war equipment.